STANDARD DELIVERY AND SHIPPING INFORMATION

Forever New delivers within Namibia using a preferred delivery service. Goods will be delivered on business days only. We do not offer deliveries on weekends or public holidays.

A signature, physical or electronic, will be required when your order is delivered. Please provide a delivery address where someone will be available to receive your order and sign for it.

If you have special instructions relating to the delivery, please make sure you indicate these instructions in the comments section when finalising your purchase as you are checking out.

All prices displayed on our website are in Namibian Dollars (NAD) and will be charged in Namibian Dollars at checkout.

COST & DELIVERY TIMES

Through our delivery partners we will endeavour to deliver your order to you as soon as possible. For any queries, please contact Customer Service by email on info@forevernew.co.za.

Forever New offers standard shipping for all orders at a fee of NAD 85 per order. 

 

 *During SALE and PROMOTIONAL periods there may be a delay in processing your order. We appreciate your patience in this regard. For any queries, please contact Customer Service by email on info@forevernew.co.za.

Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number.

If you have registered an online account with Forever New you will be able to view the status of your order online when you log into your account.

ORDER SUPPORT & FURTHER INFORMATION

If you would like to query your order or you would like further information regarding our shipping deliveries, please contact our Customer Services team for assistance.